Shipping Policy

Shipping Policy

Thank you for visiting and shopping at www.theworldofpets.co.uk. Following are the terms and

conditions that constitute our Shipping Policy.

Shipment Processing Time

We aim to process all orders within 1 business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Order Estimated delivery time Shipment cost

Orders under £49.00 1 business day £4.99

Orders over £49.00 1 business day Free

Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

www.theworldofpets.co.uk is not responsible for any customs and taxes applied to your order. All

fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


www.theworldofpets.co.uk is not liable for any products damaged or lost during shipping. If you

received your order damaged, please contact us so that we can advise the delivery company.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for

returning your order.

© 2019 NPD Ventures Ltd trading as The World of Pets, a company registered in England under 05657504, whose registered address is 26 Cedar Avenue, Kesgrave, IP5 1EZ