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Complaints Policy

We strive for perfect service every time, however if you have a complaint please email details to info@theworldofpets.co.uk

We aim to respond to all weekday queries within two hours. Any queries sent after 5pm on a Friday will be responded to the following Monday.

If your complaint is urgent, please call 0330 229 0750.

© 2019 NPD Ventures Ltd trading as The World of Pets, a company registered in England under 05657504, whose registered address is 26 Cedar Avenue, Kesgrave, IP5 1EZ